Pharmacy Support Coordinator
7 days ago
HealthNet Homecare is a leading provider of homecare services, delivering high-quality care to patients across various therapy areas.
We are seeking a skilled Prescription Management Administrator to join our Clinical Admin department on a temporary basis.
The successful candidate will be responsible for supporting the Pharmacy Prescription Management Operations, including patient data entry, pharmacy communications, and the supply of medication in a safe and efficient manner.
Main Responsibilities:
- To follow and promote relevant SOPs and Company policy and procedure
- To scan documents into document management systems or databases
- To ensure patient data is correctly inputted into document management systems and CRM systems
- To monitor and respond to correspondence in a professional manner with both patients and clients.
- To maintain documentation filing systems within the department.
- Ensure prescriptions are labelled and dispensed in a timely and accurate manner complying with patient confidentiality and data protection protocols.
- To work collaboratively with other members of the Prescription Management Team and dispensing team to ensure the correct and detailed processing of patient data alongside efficient and safe running of the dispensary
- To read and comply with all communications from head office and others to ensure necessary actions are undertaken for the pharmacy and customers.
- To maintain good housekeeping.
- To carry out any reasonable request given by appropriate persons.
- To contribute to HealthNet's commitment to continuous improvement by forwarding your suggestions to appropriate persons.
- To proactively support the HealthNet Operation by helping in other departments which may be busier than your own at a particular time.
Requirements:
- Previous admin experience preferred but not essential
- Microsoft Office experience
Personal Qualities:
- Confident in providing accurate, technical expert knowledge on the accurate supply of the medicines we dispense.
- Build strong and collaborative relationships with the Pharmacy team, inspiring the team to work to a high standard to ensure we give customers and patients the best care possible.
- Confident in responding to communications from hospitals, patients and internal personnel
- Confident in the use of Microsoft office applications.
What We Offer:
- Competitive salary structure
- 25 days holiday + bank holiday
- Pension Scheme
- Ongoing training and development
- Professional registration fees paid
- Employee Assistant Programme including 24/7 hour access to remote GP appointments.
- Refer a friend scheme
- Uniform provided
- Kit bags for all Homecare Nurses
- Eyecare Vouches
- Perks and benefits via Perkbox
- Long service awards.
If you are a passionate and caring individual seeking a role with a mission statement you can truly get behind, where you can help to make a difference to patients' everyday lives, please feel free to apply through our careers page and join us in making a difference.
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