Technical Administrator

3 weeks ago


Manchester, United Kingdom ManchesterCityCouncil Full time
Job Summary

We are seeking a skilled Technical Administrator to join our ICT Operations team. As a key member of the team, you will be responsible for identifying and resolving technical issues related to supported technologies, collaborating on larger ICT projects, and serving as a technical liaison between internal clients and external suppliers.

This is an exciting opportunity to join a busy team within ICT Technical Operations, which is currently working on large, complex, and transformational projects, including Cloud migration and operating system upgrades across the ICT estate.

Key Responsibilities
  • Identify and resolve technical issues related to supported technologies
  • Collaborate on larger ICT projects
  • Act as a technical liaison between internal clients and external suppliers
  • Ensure compliance with IT service control processes, including incident, problem, and change management
Requirements
  • Experience with core M365 products, including Exchange, SharePoint, and MS Teams
  • Experience with Active Directory, DHCP, DNS, NTP, SMTP, TCP/IP, and other networking protocols
  • Experience configuring Windows operating systems and applications
  • Knowledge of the ITIL framework, including SLAs and change management
About Us

Manchester City Council is a local government authority that serves the city of Manchester. We are committed to making Manchester a great place to live for everyone. Our team of over 7,000 council staff works together to achieve this goal.

We strive to create a fair and inclusive workplace that reflects the diversity of the communities we serve. If you are looking for a challenging and rewarding role, we encourage you to apply.



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