Key Account Manager

4 weeks ago

Richmond, Greater London, United Kingdom Reed Exhibitions Limited Company Full time

About the Role

We are seeking a highly skilled and experienced Key Account Manager to join our team at Reed Exhibitions Limited Company. As a Key Account Manager, you will play a vital role in driving sales and cultivating strong relationships with our Tier One customers.

Key Responsibilities

  • Develop and Implement Sales Strategies
    • Develop and implement comprehensive sales plans to surpass revenue targets across all revenue streams.
  • Maintain Strong Customer Relationships
    • Regularly visit clients in person to maintain strong relationships and ensure client satisfaction.
  • Understand Customer Needs
    • Gain a deep understanding of key customer needs and requirements.
  • Expand Customer Relationships
    • Expand relationships with existing customers by consistently offering solutions that align with their objectives.
  • Ensure Timely Delivery
    • Ensure timely delivery of the correct products and services to customers.
  • Communicate Effectively
    • Act as the communication link between key customers and internal teams.
  • Resolve Customer Issues
    • Resolve customer issues promptly to uphold trust.
  • Generate New Sales
    • Take an active role in generating new sales and nurturing long-lasting relationships.
  • Provide Progress Reports
    • Provide regular progress and forecast reports to stakeholders using key account metrics.
  • Utilize Market Data
    • Utilize leading market data to demonstrate the value of participating in events and increasing investment to clients.
  • Customize Product Packages
    • Customize product packages to meet your client's specific goals, including event participation, digital products, and sponsorship opportunities.
  • Stay Up-to-Date
    • Stay abreast of emerging trends and technologies to confidently represent Reed Exhibitions Limited Company at industry events.

Requirements

Critical Skills/Knowledge/Attributes

  • Collaborative Mindset
    • Collaborative mindset and strong communication skills for working effectively across functions and with global teams.
  • Compliance
    • Compliance with company policies and ethical business practices.
  • Team-Oriented Approach
    • Team-oriented approach with a growth mindset and willingness to take calculated risks.
  • International Experience
    • Experience in an international ecosystem and building a broad network of influencers.
  • Adaptability
    • Adaptability and success in a fast-paced sales environment.
  • Communication Skills
    • Excellent communication and presentation skills with high emotional intelligence.
  • Proven Track Record
    • Proven sales and management track record, especially within the aerospace industry.

Benefits

  • Generous Holiday Allowance
    • Generous holiday allowance and additional days purchase option.
  • Health and Well-being
    • Health screening, eye care vouchers, and private medical benefits.
  • Well-being Programs
    • Well-being programs and life assurance.
  • Competitive Pension Scheme
    • Competitive pension scheme and share option scheme.
  • Travel and Transport
    • Travel season ticket loan and Electric Vehicle Scheme.
  • Dental Insurance
    • Dental insurance option and parental leave benefits.
  • Employee Assistance
    • Employee Assistance Programme and charity support days.
  • Learning and Development
    • Extensive learning and development resources.
  • Employee Discounts
    • Employee discounts scheme and volunteering opportunities.

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