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IT Support Team Lead

1 week ago


Preston, Lancashire, United Kingdom Stichting Vrienden van Zonnehuisgroep Amstelland Full time

About this Opportunity:

We are seeking an experienced IT Support Specialist to join our team as a Technical Lead - 3rd Line IT Support Engineer. In this role, you will be responsible for providing expert technical support to our clients and leading a team of IT professionals.

Key Responsibilities:

  • Provide 2nd and 3rd line technical support to our clients.
  • Lead a team of IT professionals to provide high-quality technical support to our clients.
  • Develop and implement technical strategies to improve our client's IT experience.
  • Collaborate with other departments to ensure seamless delivery of IT services.
  • Stay up-to-date with the latest technology trends and best practices in IT support.

Requirements:

  • At least 5 years of experience in an IT-based role, preferably within an MSP or providing services to multisite operations.
  • Strong technical skills in a Microsoft environment and practical networking knowledge.
  • Must hold full driver's license.
  • Previous experience working for a MSP essential.

Company Overview:

Our company is committed to delivering exceptional service to our clients, and we are looking for talented individuals who share this commitment.

Estimated Salary: £55,000 - £70,000 per annum