Sales Account Manager
3 weeks ago
Job Title: Sales Account Manager
Job Summary: We are seeking a seasoned Sales Account Manager to join our client, a successful manufacturing organization based in East Scotland. The ideal candidate will have experience in delivering client-focused solutions and developing strong customer relationships.
Key Responsibilities:
- To deliver sales volume and margin targets for specified existing and new customer accounts
- Develop and maintain relationships with existing and potential customers
- Own and manage the demand forecast for customer accounts
- Attend and drive customer account review meetings
- Promote customer onsite visits to the manufacturing site and facilitate internally
- Provide support and advice in all areas of New Product Development
- Raise new customer enquiries as required on the CRM system
- Work closely with and fully support internal customer service team
- Collaborate to ensure the highest level of customer service is provided at all times
- Develop and deliver customer account plans linked to the overall company sales and commercial objectives
- Achieve KPI's including call rates, enquiry conversion rates and customer meetings
- Collaborate with internal teams to manage and coordinate margin improvement / cost reduction initiatives
- Support production department to improve productivity through design changes as required
- Monitor and report on market and competitors' activities to assist with future investment strategy plans
Requirements:
- Previous sales &/or account management experience ideally within manufacturing, supply chain, FMCG markets
- Experience in delivering client-focused solutions and bespoke sales proposals
- Able to demonstrate ability to develop strong customer relationships
- A proven track record of achieving and exceeding sales activities, revenue targets and KPI targets
- Highly motivated with a drive to succeed
- Willing to work cross-functionally to ensure high-quality service delivery to the customer at all times
- Internal and external stakeholder management
- Comfortable working in a fast-paced and demanding environment
- Confident IT skills including MS Office - Outlook, Word, PowerPoint and Excel
- Full UK driving licence is essential
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