Customer Service Coordinator
2 weeks ago
About the Role
We are seeking a Customer Service Coordinator to join our team at MacArthur Recruitment. This role is ideal for someone who is passionate about delivering excellent customer service and working in a fast-paced environment.
The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing proactive support to ensure a seamless customer experience.
Key Responsibilities
- Respond to customer queries via phone, email, and other communication channels
- Resolve customer complaints and issues in a timely and professional manner
- Proactively engage with customers to identify and address potential issues
- Work collaboratively with internal teams to ensure effective communication and issue resolution
Requirements
- Strong communication and interpersonal skills
- Ability to work in a team environment and build strong relationships with colleagues
- Excellent problem-solving and analytical skills
- Experience in a customer-facing role or related field
What We Offer
- A competitive salary of £22,695 per annum
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- Opportunities for career growth and advancement
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