Customer Experience Advisor

2 weeks ago


Wigtown, Dumfries and Galloway, United Kingdom MacArthur Recruitment Full time
About the Role

This is an exciting opportunity for a Customer Experience Advisor to join our team in Aspatria, Cumbria.

Main Duties:
  1. Prioritise and process customer orders, ensuring accurate scheduling and timely delivery.
  2. Respond to customer enquiries via various channels, providing excellent communication and resolution skills.
  3. Collaborate with internal teams to ensure seamless customer delivery and aftersales support.
  4. Investigate and resolve customer complaints and issues, ensuring high levels of customer satisfaction.
  5. Work closely with stakeholders to meet business objectives and deliver exceptional customer service.
What We Offer:
  • A competitive salary of up to £22,695 per annum, based on experience.


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