Client Support Specialist
2 weeks ago
"MacArthur Recruitment" is recruiting a highly skilled Customer Service Adviser to provide exceptional customer service and support to internal and external clients. As a key member of the team, you will be responsible for ensuring timely and accurate processing of customer orders, resolving inquiries, and maintaining high levels of customer satisfaction.
">Main Responsibilities
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- Process customer orders, replacements, and spare parts in accordance with established procedures.
- Handle customer inquiries via phone, email, letter, and fax in a professional and courteous manner.
- Verify and confirm customer deliveries through our booking in procedure.
- Analyze and resolve customer complaints and issues efficiently.
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- At least 1-2 years of experience in a customer-facing role, preferably in a manufacturing or distribution environment.
- Strong analytical and problem-solving skills.
- Ability to multitask and prioritize tasks effectively.
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- A generous salary of up to £22,695 based on experience.
- Professional training and development programs.
- A collaborative and dynamic work environment.
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Client Support Professional
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