Client Support Specialist

2 weeks ago


Wigtown, Dumfries and Galloway, United Kingdom MacArthur Recruitment Full time
Job Summary
"MacArthur Recruitment" is recruiting a highly skilled Customer Service Adviser to provide exceptional customer service and support to internal and external clients. As a key member of the team, you will be responsible for ensuring timely and accurate processing of customer orders, resolving inquiries, and maintaining high levels of customer satisfaction.

">Main Responsibilities
  1. ">
  2. Process customer orders, replacements, and spare parts in accordance with established procedures.
  3. Handle customer inquiries via phone, email, letter, and fax in a professional and courteous manner.
  4. Verify and confirm customer deliveries through our booking in procedure.
  5. Analyze and resolve customer complaints and issues efficiently.
">Necessary Qualifications
  • ">
  • At least 1-2 years of experience in a customer-facing role, preferably in a manufacturing or distribution environment.
  • Strong analytical and problem-solving skills.
  • Ability to multitask and prioritize tasks effectively.
">Benefits
  • ">
  • A generous salary of up to £22,695 based on experience.
  • Professional training and development programs.
  • A collaborative and dynamic work environment.


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