Digital Service Delivery Officer

2 weeks ago


Wigtown, Dumfries and Galloway, United Kingdom NXT Recruitment Full time
NXT Recruitment is delighted to be partnering with an international manufacturer to recruit for a Digital Service Delivery Officer.

About the Role:

We are seeking an experienced IT professional to join our team, providing customer-focused support services to all users of IT Technology within the company.

  1. Act as the primary point of contact for all IT-related issues, providing customer-facing support and solutions.
  2. Deliver technical support for IT service requests logged by a user via the IT Service Desk, phone, email, or a colleague.

Key Responsibilities:

  • Support Microsoft operating systems, client devices, and network infrastructure.
  • Collaborate with IT Operations Manager to ensure consistencies in systems implemented and support to the business.

Requirements:

  • Experience in a 1st and 2nd Line IT Support environment.
  • MS SQL Server experience.
  • CyberArk Identity, WorkspaceONE for MDM on Android and iOS experience.

Estimated Salary: £40,000 - £50,000 per annum depending on experience.



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