Customer Service Coordinator
3 days ago
We are seeking a highly skilled and motivated Customer Service Administrator to join our team at Culina Logistics. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients and internal stakeholders.
Key Responsibilities:
- Provide timely and effective responses to customer inquiries and issues
- Resolve customer complaints and concerns in a professional and courteous manner
- Collaborate with internal teams to ensure seamless service delivery
- Maintain accurate records and reports to track customer interactions and service performance
- Develop and implement process improvements to enhance customer satisfaction and service efficiency
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Strong problem-solving and analytical skills
- Proficient in Microsoft Office and other relevant software applications
- High school diploma or equivalent required; associate's or bachelor's degree preferred
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
Culina Logistics is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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