Customer Service Coordinator

3 days ago


Eccles, Salford, United Kingdom Culina Group Full time
{"Job Title": "Customer Service Administrator", "Job Description": "

Job Summary

We are seeking a highly skilled Customer Service Administrator to support the day-to-day administration of Customer Services at our Port Salford site. As a Customer Service Administrator, you will provide outstanding contract support and customer service in a fast-paced environment, ensuring a continuous professional and dedicated service.

Key Responsibilities

  • Provide exceptional customer service and support to internal and external stakeholders.
  • Resolve customer and client queries in a timely and efficient manner.
  • Meet customer and client expectations through effective communication and problem-solving.
  • Key in orders on SAP and maintain accurate records.
  • Ensure the completion and circulation of reports to relevant stakeholders.
  • Perform other administration tasks as determined by the Customer Service Manager.

Requirements

  • Passion for delivering an exceptional customer service experience.
  • Attention to detail and accuracy.
  • Good geographical knowledge.
  • Proficient in computer literacy, including Microsoft Excel, PowerPoint, and Outlook.
  • SAP experience.
  • Excellent communication skills.
  • Ability to work in a fast-paced environment.

About Us

Culina Group is a leading logistics company committed to employee development and recognizing success. We offer a wide range of benefits, including annual leave, pension scheme, life assurance, wellness, eye care vouchers, reward and recognition, and everyday discounts.

", "lang_code": "en-US"}

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