Customer Service Coordinator
3 days ago
Job Summary
We are seeking a highly skilled Customer Service Administrator to support the day-to-day administration of Customer Services at our Port Salford site. As a Customer Service Administrator, you will provide outstanding contract support and customer service in a fast-paced environment, ensuring a continuous professional and dedicated service.
Key Responsibilities
- Provide exceptional customer service and support to internal and external stakeholders.
- Resolve customer and client queries in a timely and efficient manner.
- Meet customer and client expectations through effective communication and problem-solving.
- Key in orders on SAP and maintain accurate records.
- Ensure the completion and circulation of reports to relevant stakeholders.
- Perform other administration tasks as determined by the Customer Service Manager.
Requirements
- Passion for delivering an exceptional customer service experience.
- Attention to detail and accuracy.
- Good geographical knowledge.
- Proficient in computer literacy, including Microsoft Excel, PowerPoint, and Outlook.
- SAP experience.
- Excellent communication skills.
- Ability to work in a fast-paced environment.
About Us
Culina Group is a leading logistics company committed to employee development and recognizing success. We offer a wide range of benefits, including annual leave, pension scheme, life assurance, wellness, eye care vouchers, reward and recognition, and everyday discounts.
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