Customer Service Coordinator

6 days ago


Eccles, Salford, United Kingdom Culina Group Full time

Job Summary

We are seeking a highly skilled Customer Service Administrator to join our team at Culina Group. As a key member of our Customer Service Team, you will play a vital role in supporting the day-to-day administration of customer services, providing exceptional contract support and customer service in a fast-paced environment.

Key Responsibilities

  • Provide outstanding customer service and support to internal and external customers.
  • Resolve customer and client queries in a timely and professional manner.
  • Manage and maintain accurate records and reports.
  • Collaborate with cross-functional teams to achieve business objectives.
  • Develop and maintain strong relationships with customers and stakeholders.
  • Stay up-to-date with industry trends and best practices.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Strong problem-solving and analytical skills.
  • Proficient in computer literacy, including Microsoft Office and SAP.
  • Attention to detail and accuracy.
  • Ability to work independently and as part of a team.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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