Guest Service Representative
1 week ago
We are seeking a highly skilled Guest Service Representative to join our team at Florenceville Inn. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.
This is a full-time permanent position with a competitive salary range of $15.30 to $18.00 per hour, based on 32 to 40 hours of work per week.
Responsibilities- Investigate complaints and claims in a professional and courteous manner
- Register arriving guests and assign rooms efficiently
- Resolve complaints and claims in a timely and satisfactory manner
- Process group arrivals and departures, taking into account the specific needs of each group
- Take, cancel and change room reservations as necessary
- Provide information on hotel facilities and services, including local attractions and amenities
- Assist guests with special needs and provide support when required
- Contact customers to deliver requested wake-up calls and other notifications
- Perform light housekeeping and cleaning duties to maintain a clean and comfortable environment
- A minimum of 1 year to less than 2 years of experience in a similar role
- Secondary (high) school graduation certificate or equivalent
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- A competitive salary range of $15.30 to $18.00 per hour
- Full-time permanent employment with 32 to 40 hours of work per week
- A supportive and dynamic work environment
- Ongoing training and development opportunities
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Guest Service Representative
4 days ago
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Guest Service Representative
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Customer Service Representative
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Guest Service Ambassador
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Guest Service Ambassador
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Guest Service Ambassador
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Customer Service Representative
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Guest Services Manager Lead
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Customer Service Representative
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