Hotel Security and Guest Service Representative
2 days ago
Job Summary:
We are seeking a reliable and experienced Accommodation Porter to join our team at Hungry Horse. As a key member of our hotel staff, you will be responsible for ensuring the safety and security of our guests and team members during night shifts.
Responsibilities:
- Perform regular patrols of the hotel to identify any potential hazards and take necessary action to mitigate them.
- Respond to emergency situations such as fires and evacuate guests and team members safely and quickly.
- Provide excellent customer service by responding promptly to telephone enquiries and resolving customer complaints in a professional manner.
Benefits:
- A competitive salary of £25,000 - £30,000 per annum, depending on experience.
- Pension contribution.
- Opportunities to further your career across top brands with training and development at every level.
- Discounts of 33% on all brands and 15% on loved ones so you can enjoy your favorite food and drink at a discount.
- Free employee assistance program including mental health, well-being, financial, and legal support.
- Discounts of 50% on Greene King Inns and hotels and 25% on loved ones so you can enjoy a weekend away without breaking the bank.
- Retail discounts including up to 30% off at Superdrug and exclusive discounts with three mobile.
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