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Administrative Officer

2 months ago

Greenock, Inverclyde, United Kingdom NHS Scotland Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Officer to join our team in the Radiology Department at NHS Scotland. As an Administrative Officer, you will play a critical role in providing administrative support to our radiology team, ensuring the smooth operation of our department.

Key Responsibilities
  • Administrative Support: Provide administrative support to the radiology team, including answering phone calls, responding to emails, and managing correspondence.
  • Record Management: Maintain accurate and up-to-date records of patient information, including demographics, medical history, and test results.
  • Scheduling: Coordinate patient appointments and procedures, ensuring that all necessary information is available and that patients are prepared for their appointments.
  • Communication: Communicate effectively with patients, radiologists, and other healthcare professionals to ensure that all necessary information is shared and that patients receive the best possible care.
  • Reporting: Prepare and distribute reports to radiologists and other healthcare professionals, ensuring that all necessary information is included and that reports are accurate and timely.
  • Quality Assurance: Participate in quality assurance activities, including audits and reviews, to ensure that our department is meeting the highest standards of quality and patient care.
Requirements
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Experience: 1-2 years of experience in an administrative role, preferably in a healthcare setting.
  • Skills: Excellent communication and organizational skills; ability to work effectively in a fast-paced environment; proficiency in Microsoft Office and other software applications.
Working Conditions

This is a full-time position, working 37 hours per week. The successful candidate will be required to work in a busy and dynamic environment, with a high level of attention to detail and a commitment to providing excellent patient care.