Office & Servicing Administrator
6 months ago
The individual must be confident in coordination of all aspects of the business and be able to help in all areas with special attention paid to customer contact and liaison - good communication skills are important.
**Key Responsibilities**:
- Use of computer system for service paperwork and certification
- Booking in and scheduling of service work including Liferafts, Lifejackets & kit for service
- Ensure Sales Orders are entered, delivery noted and invoiced accordingly
- Log serviced products on internal database and create appropriate certification
- Provide technical product information to customers as required
- Monitor service schedules and liaise with customers to notify them when work is complete
- Ensure customers products are available for collection with all appropriate paperwork
- Updating Branch Company records in accordance with regulations
- General Office Administration
**Education and Training**:
- Educated to A Levels or equivalent
- IT competency (Word/Excel) is essential. Training will be given on Company software
**Skills and Abilities**:
- A general knowledge of the marine industry would be advantageous
- An excellent level of communication is essential
- The ability to problem solve under pressure and adhere to strict timelines.
- The ability to multitask and work independently, whilst remaining part of the team
- A “ Can Do” attitude is paramount as every day is different
- The role will require a good team player who is able to cover for other members of staff during periods of leave for additional Duties as and when required
**Salary**: £22,000.00-£23,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- A-Level or equivalent (required)
**Experience**:
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Ability to Commute:
- Greenock (required)
Work Location: In person
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