Housing Services Officer

3 weeks ago


Greenock, United Kingdom Link Group Limited Full time

**Housing Services Officer**
Larkfield Housing Association is a Registered Social Landlord based in Greenock, Inverclyde. Larkfield Housing Association owns and manages 384 tenanted properties and provides management services to an additional 578 owners in the Larkfield area.
Larkfield HA joined the Link group in 2007 and through its partnership arrangements with Link, Larkfield HA also provides management services on Link’s behalf to tenants and owners across Inverclyde.
Larkfield works in partnership with Link to improve the services we provide to our customers, whilst expanding our community and housing support activity in the Inverclyde area.
For more information on Larkfield please visit Larkfield’s website directly.
**The Role**
Larkfield is looking for an enthusiastic Housing Services Officer to deliver a range of comprehensive Housing Management Services to tenants and other customers, ensuring that the highest standards of Housing Management are achieved to satisfy the Association, its residents and the Scottish Housing Regulator.
**About You**
You will have, or be studying towards, a relevant housing qualification, combined with an understanding of welfare rights and the welfare reform agenda and of Housing Management Functions, along with experience in the areas of; working in a relevant customer service environment, managing tenancy issues including anti-social behaviour, dealing with vulnerable and/or challenging customers and liaising and negotiating with other agencies to access services or resources.
A driving license and use of a car, insured for business use, during the working week is also essential.
In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Larkfield’ s values; Responsibility, Empathy, Social Impact, Participate, Equality, Challenge and Transparency.



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