Pier Supervisor Greenock
2 months ago
**About us**
Intercruises Shoreside & Port Services is an experienced global business offering turnaround, shore excursion, port operation and hotel-program services to the ocean andriver cruise industry.
Our local teams work in unison with cruise line, port and destination representatives to deliver a seamless journey between land and ship. Our shore excursions experts develop and deliver a diverserange of memorable experiences for each cruise brand, tailored to all guest demographics.
**How you will make an impact**
There are many ways for you to get involved:
- Updating and confirmation of all services with suppliers in relations to services/products required for our excursion operations
- Preparation of all operational paperwork as required
- Responsibility for successful operational delivery of port calls in situ at the pier
- Supervision of Pier Dispatch Assistant’s in situ at the pier
- Attending port call in Greenock throughout the season, ensuring and maintaining strong relations with guides and suppliers.
- Emergency point of contact during Cruise Ship operations
- When required keep in contact with clients on-board staff, in particular the shore excursions teams, in order to review, update and agree final requirements in respect of tour services offered to our clients
- Handling of all administrative tasks related to the role
**What you will bring**
There is more than one way to the perfect fit - here are some of the ideal things:
- Previous experience in administration, supplier and customer management
- Ability to use MS Office tools such as Word, Outlook and Excel
- Highly organized and methodical person independently and in teamwork
- Flexibility in working hours and days
- Previous experience with Shore Excursions is advantageous
- Good communication skills essential
- Excellent level of English, both written and verbal. Any additional language advantageous
- Own transport arrangements to Greenock Port is required
**Job Type**: Fixed term contract
Contract length: 5 months
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- Greenock, PA16 8UU: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Application deadline: 14/04/2023
Reference ID: Pier Supervisor Greenock
Expected start date: 01/05/2023
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