Customer Service Assistant/supervisor
6 months ago
**Job Role: Customer Service Assistant/ Supervisor, Greenock**
**Hours per week: 20 (3 x shifts)**
**Hourly rate: £11.50 - £12.00 per hour**
**Shift pattern (if applicable): You must be fully flexible from Monday - Sunday to work a minimum of 3 shifts per week.**
If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.
Hit the Jackpot on an exciting new career with Admiral
- Would you like to join Admiral, the _**market-leading company**_ _in the adult gaming industry across the UK and beyond?_
Here at Admiral we are a large scale organisation, with our main business being adult gaming centres, including slot machines. Within a number of these venues we also have our tanning company, Kwik Tan, providing a range of sunbed options for customers up and down the country. We also have family friendly entertainment centres located at coastal areas across the UK.
As an **ever expanding** business, we pride ourselves in offering outstanding services for both customers and business partners, as we are also a leading provider of arcade and slot entertainment via our parent company, the esteemed Novomatic.
Our Customer Service Assistant/Supervisor roles hold primarily customer service duties. However, in the absence of management or supervisors on shift, you might be asked to step up and carry out supervisory duties until they return. You could be opening or closing a venue or access point, as well as supervising staff on shift in management or supervisor absence. Although all of our roles have cash handling elements to them, you may also be required to carry and distribute change from the master float to staff members.
As previously mentioned, your role will predominantly be a customer service one. By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:
- Promoting our excellent offers, promotions and events.
- Providing refreshments and snacks to our customers.
- Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
- As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.
With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
- Who are we looking for?_
Firstly, as a company in the gambling industry, we need all staff and applicants to be **18 or above**.
- So, what’s in it for you?_
- Job Security due to our ever expanding business
- We pay above the National Living Wage regardless of age
- Overtime available.
- The opportunity to earn bonuses and recognition for going the extra mile.
- Enhanced Maternity and Paternity packages.
- Employee Development Programme available.
- Employee Assistance Programme. - Access to a confidential 24hr Health Assured helpline
- Life Assurance - 3 x annual salary
- HAPI App discounts - retail, travel, cinema etc.
- Annual Shoe Allowance
- Discount on Tanning, Lotions and Gym Membership
- Access to a generous refer a friend programme
- What happens now?_
Please view our Recruitment Data Privacy Notice which is on our Company website.
OPS1CSA
**Job Types**: Part-time, Permanent
Pay: £11.50-£12.00 per hour
Expected hours: No less than 20 per week
**Benefits**:
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Greenock, PA15 1UA: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Due to Licensing Laws, we require all members of staff to be aged 18 and over. Are you over the age of 18?
- If successful, you will be required to complete a DBS check. Are you comfortable doing this?
- Are you fully flexible to work a range of evening and overnight shifts Monday to Sunday? You will typically work four shifts per week.
Work Location: In person
-
Geh Customer Service Supervisor
6 months ago
Greenock, United Kingdom The Cigna Group Full timeGEH Customer Service Supervisor As a supervisor you will manage a team of Customer Service Analysts. Key to the role is proactive management of global and client KPI commitments and to maximize team performance through developing and coaching the team in order to deliver a high quality & customer centric service offering. **THE JOB includes but is not...
-
Customer Service Assistant
6 months ago
Greenock, United Kingdom CJ Lang & Son Limited Full time**Customer Service Assistants - 16 hrs** SPAR Greenock **About** us** At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner...
-
Retail Supervisor
6 months ago
Greenock, United Kingdom Farmfoods Full time**Retail Supervisor - Part Time, 24 hours** We are looking to recruit a new retail supervisor for our shop in Greenock, Inverclyde. We offer a permanent part time position working a variety of shifts, with a minimum of 24 hours work each week. Generally including some weekend work. **Pay & benefits**: We offer an hourly pay rate of £10.00 and you will be...
-
Customer Service Team Senior
6 months ago
Greenock, United Kingdom The Cigna Group Full timeGIH Customer Service - Team Senior Greenock **Excited to grow your career?** A vacancy has arisen within our Customer Services Team creating the opportunity for an enthusiastic, highly motivated, and driven individual to join our Operations Team in the role of Customer Services Team Senior. You will support the Supervisors and provide leadership to staff...
-
Customer Service Representative
6 months ago
Greenock, United Kingdom The Cigna Group Full timeExcited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. We have a number of exciting...
-
Gih Customer Operations Senior Supervisor
6 months ago
Greenock, United Kingdom The Cigna Group Full timeCigna is one of the largest International Medical Insurers worldwide and can trace its roots back over 200 years. We are looking for a highly motivated, focused individual to join our rapidly expanding team. You will have the opportunity to work for a forward thinking and progressive organisation, within a dynamic team environment where there are tangible...
-
Community Based Supervisor
6 months ago
Greenock, United Kingdom Invercare Full time**Location **-Renfrewshire/Inverclyde **Hours of work**: - 37 Hours **Hourly rate - **£11.82 **Reports To** - Assistant Branch Manager **Summary of Post** **“This organisation is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment”** The Community Care Supervisor...
-
Supervisor - Greenock
2 months ago
Greenock, United Kingdom Iceland Foods Full timeSupervisor - GreenockAt Iceland we like to do things differently. We are a fair and ethical retailer who believe in investing in our people and making a difference. We are now looking for a Supervisor to join our team. This is a permanent position and is suited to somebody with a real passion for retail as you will be very hands-on in this role and at the...
-
Cleaning Services Supervisor
5 days ago
Greenock, Inverclyde, United Kingdom HC One Full timeJob Description SummaryAs a Housekeeping Supervisor at H C One, you will play a vital role in maintaining a clean and safe environment for our residents. You will be responsible for managing the cleaning rota, ensuring that our residents' homes are always spotless. Your attention to detail and commitment to Health & Safety will ensure that our residents...
-
Customer Assistant
2 months ago
Greenock, United Kingdom CV-Library Full timeCustomer Assistant Summary £12.40 - £13.35 per hour | 20-30 hour contracts | Various shifts | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help...
-
Customer Service Administrator
5 months ago
Greenock, United Kingdom Parmar Staffing Full time**Customer Service Administrator - Greenock** We are recruiting for a friendly Customer Service Administrator who is a team player to work within a small team of administrators for a growing trade counter business based in Greenock. Experience of working as an administrator with excellent customer service is essential. Experience of working within a trade...
-
Customer Assistant
6 months ago
Greenock, United Kingdom Lidl Full timeSummary £11.40 up to £12.30 per hour - This isn’t stacking shelves. This is feeding families. Various contracts available between 10 and 35 hours. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and...
-
Customer Service Executive
6 months ago
Greenock, United Kingdom Arnold Clark Full time**Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Greenock About the role We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Greenock Used Car branch and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with room to...
-
Customer Service Executive
6 months ago
Greenock, United Kingdom Arnold Clark Full time**Salary**: £24,500 plus benefits **Type of work**: Permanent **Location**: Greenock About the role We’re currently looking for a Customer Service Executive to create an outstanding customer experience in our Greenock East Hamilton St Used Cars branch and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with...
-
Customer Service Executive
6 months ago
Greenock, United Kingdom Arnold Clark Full time**Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Greenock About the role We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Greenock VW branch and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with room to grow Generous...
-
Sales and Customer Service Coordinator
2 weeks ago
Greenock, Inverclyde, United Kingdom PG Paper Company Ltd. Full timeWe are an award-winning company seeking a proactive and detail-oriented sales and customer service professional to support our sales department. This role will ensure excellent customer service by processing sales orders accurately and ensuring timely fulfilment and delivery.Key ResponsibilitiesProcess sales orders accurately and ensure timely fulfilment and...
-
Gih Operations Senior Supervisor
6 months ago
Greenock, United Kingdom The Cigna Group Full time**GIH Operations Senior Supervisor** **Location: Greenock** Cigna is one of the largest International Medical Insurers worldwide and can trace its roots back over 200 years. We are looking for a highly motivated, focused individual to join our rapidly expanding team. You will have the opportunity to work for a forward thinking and progressive organisation,...
-
Housing Services Assistant
6 months ago
Greenock, United Kingdom Link Group Limited Full time**Housing Services Assistant** **(12 months fixed term maternity cover)** Larkfield Housing Association is a Registered Social Landlord based in Greenock, Inverclyde. Larkfield Housing Association owns and manages 390 tenanted properties and provides management services to an additional 570 owners in the Larkfield area. Larkfield HA joined the Link group...
-
Housing Services Assistant
6 months ago
Greenock, United Kingdom Link Group Limited Full time**Housing Services Assistant** Fixed for 6 months for Maternity Leave cover £27,440.00 - £30,495.00 per annum (dependent on skills and experience) Alternative working patterns and/or working arrangements will be considered. Larkfield Housing Association is a Registered Social Landlord based in Greenock, Inverclyde. Larkfield Housing Association owns...
-
Temporary Customer Service Administrator
6 months ago
Greenock, United Kingdom Allstaff Full time**Duties**: - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Resolve customer complaints or issues by investigating the problem and providing appropriate solutions - Maintain accurate and detailed customer records - Deal with payments, repairs, complaints, factoring issues - General reception and administration...