Temporary Customer Service Administrator

4 months ago


Greenock, United Kingdom Allstaff Full time

**Duties**:

- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Resolve customer complaints or issues by investigating the problem and providing appropriate solutions
- Maintain accurate and detailed customer records
- Deal with payments, repairs, complaints, factoring issues
- General reception and administration duties
- Assist with product knowledge and provide recommendations to customers
- Collaborate with other team members to ensure customer satisfaction

**Skills**:

- Excellent communication skills, both verbal and written
- Strong problem-solving abilities
- Ability to analyse customer needs and provide appropriate solutions
- Proficient in using CRM software and other relevant tools
- Ability to multitask and work in a fast-paced environment

Hours of work are Monday - Friday 10am-1.30pm

Please submit your CV, highlighting your relevant experience.

Allstaff is operating as an Employment Business for the supply of temporary staff, engaging and paying workers directly and supplying to a client who will manage the worker in the course of their work.

Job code - INDH

**Job Type**: Part-time

**Salary**: £13.00-£15.00 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Greenock, Inverclyde: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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