Customer Service Professional

1 week ago


North Shields, North Tyneside, United Kingdom EE Full time
Unlock Your Potential in a Rewarding Career

We are seeking a highly motivated and enthusiastic individual to join our award-winning Apprenticeship scheme as an Apprentice Customer Service Advisor. Based at our Cobalt Business Park location in North Shields, this permanent full-time position offers a competitive salary of £20,280 per year, with opportunities for growth and development.

As an Apprentice Customer Service Advisor, you will play a vital role in delivering exceptional customer experiences, ensuring that our customers receive the best possible service every time they interact with us. You will be responsible for resolving customer queries, providing product information, and promoting EE's services.

To succeed in this role, you will need excellent communication skills, a positive attitude, and a passion for customer service. You will also have the opportunity to learn from experienced colleagues and develop your skills through on-the-job training and NVQ qualifications.

Benefits of this role include:

  • A generous starting salary of £20,280 per year, plus incentives throughout the year
  • Huge discounts on EE & BT products, including mobile and broadband services
  • Volunteering days to give back to your local community
  • Optional private healthcare and dental insurance
  • A share scheme to invest in the company at a discounted rate
  • 25 days holiday, with the option to buy more
  • An optional pension scheme to secure your future

We are committed to helping you progress your career and achieve your goals. If you are passionate about customer service and eager to learn, we encourage you to apply for this exciting opportunity.



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