Automotive Customer Service Specialist

6 hours ago


North Shields, North Tyneside, United Kingdom Ingenia Resourcing and Recruitment Ltd Full time
Job Overview:
Ingenia Resourcing and Recruitment Ltd is seeking a highly skilled Automotive Customer Service Specialist to join our team. As a key member of our operations, you will be responsible for providing exceptional customer service while handling customer enquiries, booking customers in, arranging collections/deliveries, producing job cards, pricing up and selling additional work, keeping customers informed of progress/delays, invoicing and handling payments, and processing warranty claims.

Estimated Salary: £25,000 - £35,000 per annum, depending on experience.

About the Role:
This role is ideal for a motivated and organized individual with excellent communication skills. You will work closely with our team to ensure seamless customer interactions and efficient workflow management. A full current driving license is essential for this position.

Responsibilities:
  • Handle customer enquiries in a timely and professional manner.
  • Book customers in for appointments and services.
  • Arrange collections and deliveries as needed.
  • Produce job cards and manage workflow efficiently.
  • Pricing up and selling additional work to customers.
  • Keep customers informed of progress and delays, and handle invoicing and payment processing.
  • Process warranty claims and resolve customer issues promptly.

Requirements:
To succeed in this role, you should have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. A full current driving license is also required.

Benefits:
We offer a competitive salary, a dynamic working environment, and opportunities for career growth and development.

  • North Shields, North Tyneside, United Kingdom Stoneacre Motor Group. Careers Full time

    The Role:We are seeking an experienced Motor Vehicle Technician to join our team at Stoneacre Toyota.About the Job:This is a fantastic opportunity to work with one of the UK's fastest-growing motor groups, contributing to the production of reliable vehicles and sustainable development of society.Key Responsibilities:You will be responsible for maintaining...


  • North Shields, North Tyneside, United Kingdom Ingenia Resourcing and Recruitment Ltd Full time

    We are seeking a seasoned Automotive Control Specialist to manage and maintain efficient workflows within our busy bodyshop facility. The ideal candidate will possess expertise in vehicle repair and maintenance, excellent communication skills, and the ability to work independently or as part of a team.About the Job RequirementsThis role involves coordinating...


  • North Shields, North Tyneside, United Kingdom MotorMatchLTD Full time

    Company Overview">MotorMatchLTD is a leading automotive repair garage dedicated to providing top-quality service and vehicle body repairs. We are seeking a skilled Paint Technician to join our team in Newcastle or surrounding areas.


  • North Shields, North Tyneside, United Kingdom Next Full time

    About the CompanyNext is a leading retailer that offers an amazing range of products to our customers. Our mission is to provide outstanding service and excellent stock operations to our customers, while investing in the development of our team members from day one.We are committed to providing a positive and inclusive work environment, where our team...


  • North Shields, North Tyneside, United Kingdom Ingenia Resourcing and Recruitment Ltd Full time

    We are currently recruiting for an Automotive Sales Executive Role at Ingenia Resourcing and Recruitment Ltd. This is an excellent opportunity for an experienced sales professional to join our team and take their career to the next level.The successful candidate will be responsible for:Meeting and exceeding sales targets, while delivering exceptional...


  • North Shields, North Tyneside, United Kingdom Ingenia Resourcing and Recruitment Ltd Full time

    Ingenia Resourcing and Recruitment Ltd is seeking an experienced Automotive Sales Executive to join our team. As a key member of our sales team, you will be responsible for meeting and exceeding sales targets, while providing exceptional customer service.The ideal candidate will have:Proven retail sales experience, with a strong track record of sales...


  • North Shields, North Tyneside, United Kingdom Premier Engineering Full time

    About the JobWe are currently seeking an Automotive Quality Assurance Professional to join our Premier Engineering team. As a key member of our manufacturing team, you will play a vital role in ensuring the highest standards of quality in our products.Key ResponsibilitiesReview and analyze customer assembly processes to identify potential quality...


  • North Shields, North Tyneside, United Kingdom Premier Engineering Full time

    Job OverviewPremier Engineering is seeking a highly skilled Technical Engineering Specialist to join our team. This role involves working on complex engineering projects in the automotive sector, utilizing your expertise in quality assurance and control.About the RoleThis contract opportunity will involve reviewing customer assembly processes to identify...


  • North Shields, North Tyneside, United Kingdom EMS-CHEMIE AG Full time

    Job OverviewWe are seeking an organized and detail-oriented individual to fill the role of Customer Service and Shipping Coordinator at EMS-CHEMIE AG. This position involves managing sales orders, maintaining accurate stock records, and providing top-notch customer service.Main ResponsibilitiesMaintain accurate records of sales orders, inventory levels, and...


  • North Shields, North Tyneside, United Kingdom Community Transport Full time

    Job Description: We are seeking a customer-focused and results-driven individual to join our team as a Customer Service Representative in Byker, Tyne and Wear. This is an exciting opportunity to work with a dedicated team and contribute to the success of our charity by providing exceptional customer service and sales experience.">About Us: Community...


  • North Shields, North Tyneside, United Kingdom Heron Food Full time

    Exciting Part Time Opportunity at Heron FoodsWe are seeking a highly motivated and customer-focused individual to join our team as a Part Time Sales Assistant in North Shields, NE29 6QF. As a valued member of our store's operations, you will play a pivotal role in ensuring top-notch store efficiency and delivering exceptional customer service.Job...


  • North Shields, North Tyneside, United Kingdom EE Full time

    Customer Service Apprentice">We are looking for talented individuals who share our passion for delivering exceptional customer experiences. As a customer service apprentice, you will play a crucial role in assisting customers with various queries.You will have the opportunity to develop your communication skills and provide top-notch customer support via...


  • North Shields, North Tyneside, United Kingdom Moto Hospitality Full time

    **About the Role**We are seeking enthusiastic and dedicated individuals to join our team as Coffee Shop Team Members at Moto Hospitality. This is a fantastic opportunity to gain experience in customer-facing roles and develop valuable skills in serving customers and working as part of a team.**Salary & Benefits**The successful candidate will receive a...


  • North Shields, North Tyneside, United Kingdom MotorMatchLTD Full time

    We are currently seeking an experienced Automotive Body Repair Quality Specialist to join our team at MotorMatchLTD. As a specialist in body shop operations, you will be responsible for ensuring high-quality vehicle repairs and maintaining excellent customer service.Key Responsibilities:Maintain strong relationships with insurance companies and technicians...


  • North Shields, North Tyneside, United Kingdom This is an IT support group Full time

    Unleash Your Potential: Bar Team MemberAre you passionate about delivering exceptional customer service and creating unforgettable experiences? As a Bar Team Member, you will play a vital role in bringing our vision to life and making every guest's visit truly special.Demonstrate expertise in preparing and serving high-quality food and beverages, exceeding...


  • North Shields, North Tyneside, United Kingdom McDonald's Full time

    Becoming part of McDonald's means being part of a dynamic team that strives to deliver exceptional customer experiences.Hourly Wage: A competitive rate starting at $14, which can help you achieve your financial goals.Prospects for AdvancementPaid BreaksEmployee PerksOur employees enjoy access to top-notch training and development programs, empowering them to...


  • North Shields, North Tyneside, United Kingdom Next Full time

    About the Role:To be a successful Delivery Team Member, you will have perfect stock available for our customers by:Accurately processing stock quickly and to the highest standard, which includes scanning, unpacking, hanging, size cubing and putting stock awayEnsuring all stock is gorgeously presented and put onto the sales floors or away in the stockrooms...


  • North Shields, North Tyneside, United Kingdom Ingenia Resourcing and Recruitment Ltd Full time

    We are seeking a skilled and experienced Car Sales Executive to join our team at Ingenia Resourcing and Recruitment Ltd. The ideal candidate will have a strong background in retail sales and a valid full current driving licence.Key Responsibilities:Meet and greet customers to qualify their needs and provide a positive experience.Retail sales experience is a...

  • Sales Assistant

    3 weeks ago


    North Shields, North Tyneside, United Kingdom Euro Garages Full time

    OverviewWe are seeking a friendly and dedicated sales assistant to join our Cooplands bakery team in North Shields. As a sales assistant, you will provide outstanding customer service, engage with customers, and prepare our products.Estimated Salary£28,000 per annum (including Bank Holidays).Job DescriptionYou will have a range of duties...


  • North Shields, North Tyneside, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    Northumbria Healthcare NHS Foundation Trust offers exciting career opportunities for Customer Service and Administration Assistants - Apprenticeship Opportunity. This position provides the chance to develop your skills and gain experience in customer service and administration while studying towards a Level 2 apprenticeship qualification.This 15-month...