Customer Service and Order Fulfillment Specialist

4 days ago


North Shields, North Tyneside, United Kingdom EMS-CHEMIE AG Full time
Job Overview

We are seeking an organized and detail-oriented individual to fill the role of Customer Service and Shipping Coordinator at EMS-CHEMIE AG. This position involves managing sales orders, maintaining accurate stock records, and providing top-notch customer service.

Main Responsibilities
  • Maintain accurate records of sales orders, inventory levels, and customer interactions.
  • Process sales orders efficiently, ensuring timely delivery and excellent customer satisfaction.
  • Manage consignment stock effectively, including receiving, storing, and shipping products as required.
  • Ensure compliance with transfer pricing regulations, adhering to all relevant laws and guidelines.
Key Skills and Qualifications
  • Excellent communication skills, with the ability to effectively interact with customers, colleagues, and external partners.
  • Good general education, with a solid understanding of business principles and practices.
  • Proficient in Microsoft Office, with expertise in Excel, Word, and other relevant tools.
Compensation and Benefits

The estimated salary for this role is €45,000 per annum, commensurate with experience. Additional benefits include comprehensive health insurance, retirement savings plan, and opportunities for professional growth and development.



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