Customer Experience Associate

1 week ago


Leeds, United Kingdom A-List Marketing Full time
About A-List Marketing

We are a dynamic team dedicated to delivering exceptional results in the marketing industry. Our company is passionate about providing top-notch services to our clients.

Job Title: Customer Experience Associate - Sales and Service ExpertSalary:

Estimated annual salary: $50,000 - $70,000 based on experience and qualifications.

Job Description

This role involves delivering exceptional customer service by greeting and assisting customers in a friendly and professional manner. As a Customer Experience Associate, you will leverage your sales and service skills to anticipate customer needs and exceed their expectations.

  • You will help customers with product selection, offering detailed information and personalized recommendations.
  • Your strong communication skills will enable you to thrive in a fast-paced environment, working effectively with colleagues and management.
Key Responsibilities:

Primary Objectives:

  • Deliver outstanding customer experiences through excellent communication and interpersonal skills.
  • Upsell and cross-sell products or services to meet customer needs and increase revenue.
  • Maintain a thorough knowledge of products and services to provide expert advice and guidance.
Benefits

A-List Marketing offers a comprehensive benefits package, including:

  • Competitive salary and performance-based bonuses.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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