Customer Service Associate

1 month ago


Leeds, Leeds, United Kingdom Halfords Group PLC Full time

As a Customer Service Associate, you will be responsible for delivering exceptional customer service, fitting car parts and cycle repair services, and working on a varied rota including weekends. You will be based in our Pontefract store, West Yorkshire, and will work closely with our team to ensure that customers receive the best possible service.

To succeed in this role, you will need experience in a retail sales environment, a proactive approach to helping customers, and some knowledge of car parts fitting and cycle repair. You must also be available to work on a rota basis, including weekends. We offer a competitive salary, ranging from £25,000 to £30,000 per annum, plus a range of benefits, including discounts on products, garage bills, and insurance, as well as a Sharesave scheme, Wagestream, and Health Cash Plan.

Key Responsibilities:

  • Deliver market-leading service standards
  • Fitting car parts and cycle repair services
  • Work on a varied rota, including weekends

Estimated Salary: £28,000 per annum

Benefits:

  • Discounts on products, garage bills, and insurance
  • Sharesave scheme
  • Wagestream
  • Health Cash Plan

Requirements:

  • Experience in a retail sales environment
  • Proactive approach to helping customers
  • Some knowledge of car parts fitting and cycle repair
  • Availability to work on a rota basis, including weekends


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