Christmas Retail Experience Associate

4 weeks ago


Leeds, Leeds, United Kingdom Too Faced Full time

About Christmas at Too Faced



We are seeking a highly motivated and enthusiastic Christmas Retail Experience Associate to join our team at Too Faced in Leeds. As a key member of our Christmas team, you will play a crucial role in delivering exceptional customer experiences and contributing to the success of our peak trading period.



Job Summary

The Christmas Retail Experience Associate will be responsible for engaging with customers, maximising sales, and supporting our highly performing teams. This is an excellent opportunity for someone who is passionate about our brands and looking for a fun, festive, and rewarding seasonal role.



Responsibilities


  • Customer Experience - Deliver exceptional customer experiences, building rapport and exceeding expectations
  • Sales and Targets - Contribute to daily and weekly store targets during our Peak Trading period
  • Team Support - Support colleagues, working as part of a Team focused on creating a memorable customer experience
  • Product Knowledge - Educate customers as relevant to their need on product features and benefits
  • Store Operations - Adhere to all store/company retail housekeeping, health & safety and security standards
  • Visual Merchandising and Stock Management - Make our stores peak ready by supporting the management team with visual merchandising changes and stock management
  • Brand Procedures - Follow Brand/store procedures when receiving, checking, unpacking deliveries, actioning stock movements, and following replenishment process
  • Company Information - Keep up to date on company/store information by means of Workplace, team briefs, or any other forums the Brand utilizes


Benefits


  • Flexibility - We offer a variety of rotas and contracts to meet a number of schedules
  • Staff Discount - To help you sample and enjoy the amazing products available, we offer all employees a range of options to purchase goods at discounted prices of up to 50% off
  • Brand Incentives - We offer a wide range of generous incentives across ELC in rewarding our employees for their service to us, such as commission structures, referral bonuses and many more


Requirements

We are looking for someone who is:




  • Passionate and Enthusiastic about our brands
  • Great Communicator, you will be able to positively engage with our customers
  • Flexible to work across peak in the six weeks leading up to Christmas
  • Positive Outlook and accommodating, can-do attitude
  • Responsive to Business Needs, proactive to go above and beyond
  • Previous Retail, Sales or Customer Service Experience is desirable


What We Offer

We offer a competitive salary range of £9.90 - £11.60 per hour, depending on experience, and a range of benefits including staff discount and brand incentives.



Equal Opportunities Employer

Too Faced is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.




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