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Patient Safety and Quality Improvement Officer

2 months ago

Harlow CM GU, United Kingdom LloydsPharmacy Clinical Homecare Full time
Job Summary

We are seeking a highly skilled Patient Safety and Quality Improvement Officer to join our team at LloydsPharmacy Clinical Homecare. As a key member of our organization, you will play a vital role in ensuring the highest standards of patient safety and quality care.

Key Responsibilities:
  • Incident Investigation and Analysis: Conduct thorough investigations into patient complaints and safety incidents, identifying root causes and developing corrective actions to prevent future occurrences.
  • Quality Improvement Initiatives: Collaborate with cross-functional teams to design and implement quality improvement initiatives that enhance patient safety and service quality.
  • Stakeholder Engagement: Foster strong relationships with internal and external stakeholders, including patients, families, and healthcare professionals, to promote a culture of transparency and open communication.
  • Regulatory Compliance: Ensure that all investigations and actions align with relevant regulatory guidelines, including the Royal Pharmaceutical Society Homecare Standards and NHS PSIRF.
  • Continuous Learning and Development: Stay up-to-date with the latest best practices and research in patient safety and quality improvement, applying this knowledge to drive continuous improvement within our organization.
Requirements:
  • Education and Experience: A Level 3 qualification in healthcare or a related field, with proven experience in incident investigations, patient safety, and quality improvement within healthcare environments.
  • Skills and Competencies: Strong analytical and problem-solving skills, with the ability to communicate effectively both in writing and verbally. Proficient in Microsoft Office and able to work collaboratively as part of a dynamic team.
Why Join Us?

At LloydsPharmacy Clinical Homecare, we are committed to delivering exceptional patient care and improving health outcomes. As a Patient Safety and Quality Improvement Officer, you will have the opportunity to make a meaningful impact on patient safety and quality care, working collaboratively with a talented team of professionals who share your passion for excellence.