Patient Safety and Experience Officer
4 months ago
**About The Role**:
***
**Part time - 30 hours per week**
**12 month Fixed Term Contract**
As a Patient Safety and Experience Officer you will support implementation of the current professional and governance frameworks for homecare providers. Working with the senior Governance Team to implement a consistent and aligned approach to complaints and incidents, patient safety, and governance. You will also work with the Clinical Governance and Patient Experience manager to represent the voice of the patient for LPCH, driving daily improvements in patient experience and managing the end to end incident and complaints management system and supporting processes. You will have the responsibility to manage your own workload, provide regular status updates and work towards specific KPI's and targets.
**_Do you want to know if we are right for you? Sign up to one of our upcoming virtual drop-in sessions_**:
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**_ and let us pitch ourselves to you_**
**Why LloydsPharmacy Clinical Homecare?**
We have a lot to offer to not only the 100,000 patients we support, but also to our valued employees. LloydsPharmacy Clinical Homecare has a wide range of exciting opportunities for passionate professionals across nursing, patient services, compounding, pharmacy and warehousing. These roles come with fantastic benefits including:
- 25 days annual leave plus bank holidays
- Company bonus scheme
- Outstanding training & development programmes
- Up to £1200 refer a friend bonus
- Full support from our employee assistance programme including a health and well-being app
- Savings and discounts at multiple retailers through our rewards portal
**About Us**:
LloydsPharmacy Clinical Homecare are one of the most experienced providers of clinical homecare in the UK and have been supporting patients in this way since 1975. We provide care to more than 100,000 patients in their own home, at work, or in the community, ranging from straightforward delivery of medication to specialist nursing for complex conditions. We work in partnership with the NHS, pharmaceutical companies, and private medical insurers. Our range of treatments and conditions includes home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis and much more.
We are defined by our ICARE values and we pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team.
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