Customer Service Support Officer
1 day ago
Forrest Recruitment Careers is seeking a skilled Customer Service Support Officer to join their team in Northwich. The successful candidate will be responsible for registering customer details, setting up customers on the in-house system, and maintaining accurate data entry.
The ideal candidate will have previous customer service experience and administration skills, with the ability to adapt quickly to new systems and work effectively as part of a team. In return, the company offers a competitive salary of £23,500 per annum, 20 days holiday plus 8 bank holidays, and free onsite parking.
This is an excellent opportunity for someone looking to develop their career in customer service and administration. If you have a positive attitude, excellent communication skills, and the ability to work independently, we encourage you to apply.
Key Responsibilities:
- Registering customer details accurately
- Setting up customers on the in-house system
- Maintaining accurate data entry
- Issuing certification following completion of relevant training courses
- Maintaining the internal database
- Handling incoming calls
- Making outbound calls to gather relevant information
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