Customer Service Professional

18 hours ago


Northwich, Cheshire, United Kingdom EE Full time
About EE

We're a dynamic and innovative company that's passionate about helping our customers achieve their goals. Our team is dedicated to delivering exceptional service and support, and we're looking for talented individuals to join us.

Job Summary

This is an exciting opportunity to work as an Apprentice Customer Service Advisor with EE, where you'll have the chance to develop your skills and knowledge in a fast-paced environment. You'll be responsible for providing top-notch customer service, resolving issues, and building strong relationships with our customers.

As a valued member of our team, you'll enjoy a competitive salary of £20,280 per year, plus incentives throughout the year. You'll also receive huge discounts on EE & BT products, including mobile and broadband services, which can save you hundreds of pounds every year.

Key Responsibilities
  • Provide exceptional customer service via phone, email, and other communication channels.
  • Resolve customer complaints and concerns in a timely and professional manner.
  • Build strong relationships with customers to ensure they feel valued and supported.
  • Work collaboratively with colleagues to achieve team goals and objectives.
Benefits

We offer a range of benefits to our employees, including:

  • A great starting salary of £20,280 per year, plus incentives.
  • Huge discounts on EE & BT products.
  • Support in carving your own career path.
  • Season Ticket Travel Loan.
  • Volunteering days.
  • Optional Private Healthcare and Dental.
  • The smaller bits like; free tea and coffee, and even a concierge.


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