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Optical Support Specialist

1 month ago


Thurso, Highland, United Kingdom Duncan and Todd Opticians Full time

We are seeking an Optical Support Specialist to join our team at Duncan and Todd Opticians & Hearing Care in Thurso. This is a full-time position working 37 hours per week.

Key Responsibilities
  • Handling patient inquiries via phone, email, or in-person communication
  • Processing stock deliveries and collections
  • Maintaining accurate patient records, databases, and NHS paperwork
  • Ensuring the practice remains clean, tidy, and presentable through general housekeeping duties
  • Performing other tasks as required by the practice
Benefits
  • 29 days annual leave (full-time equivalent), inclusive of public holidays
  • Staff discounts for spectacles, sunglasses, or annual contact lens supply
  • Generous discount for family and friends
  • High Street Vouchers: Discounts for various shops, supermarkets, restaurants, and cinemas
  • Employee Assistance Programme
  • Career progression opportunities and further training