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Customer Service Representative

2 months ago


Gravesend, Kent, United Kingdom Sainsbury's Full time
About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as an Online Assistant. As an Online Assistant, you will play a critical role in ensuring our customers receive their online orders in a timely and efficient manner.

Key Responsibilities
  • Picking and packing online orders with precision and care
  • Working in our online warehouse, supporting customer queries, and processing orders through the tills
  • Collaborating with our online Drivers to load their vans and ensure timely delivery
  • Providing exceptional customer service and ensuring every order meets our high standards
What We Offer
  • A competitive rate of pay
  • A range of benefits, including a discount card, free food and hot drinks, and generous holiday entitlement
  • Opportunities for career growth and development
  • A supportive and inclusive work environment
Requirements
  • Ability to work in a fast-paced environment and meet deadlines
  • Excellent communication and customer service skills
  • Ability to lift and move shopping containers up to 15kg
  • Comfortable working with new technology and adapting to changing situations
Working Hours

Please note that shifts for this role may cover hours earlier than 6am or later than 11pm. You must be at least 18 years of age to apply.