Customer Service Representative
3 weeks ago
KHR - Recruitment Specialists is working with a leading company based in the Gravesend area to find a skilled Customer Service Advisor to join their team.
The ideal candidate will be responsible for providing exceptional customer service to clients requiring installation services for their products. This includes:
- Responding to customer calls and emails to take new bookings and details.
- Handling call-outs and arranging bookings with installers.
- Managing information per booking and issuing correct paperwork.
- Taking payments and liaising with Accounts to trade customers.
- Managing queries and day-to-day issues such as cancellations and re-bookings.
- General admin tasks including keeping accurate digital and paper records.
Key qualities of the ideal candidate include:
- A friendly and helpful telephone manner.
- A good work ethic with the ability to remain productive and well-prioritised.
- Excellent customer service skills with a polite and constructive approach.
- Computer literacy and confidence in working in an office environment.
- A multi-tasker who can oversee several open bookings at once.
- A willingness and aptitude to learn about the product range.
- A responsible person with a keen eye for detail and a 'get it right first time' method.
This is a fantastic opportunity to join a growing and successful business that can offer ongoing progression and training opportunities. Benefits include 25 days holiday, healthcare, death in service benefits, and a 7.5% annual salary bonus. The role offers a flexible working arrangement with the option to work from home 2 days a week and 3 days in the office.
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Customer Service Representative
4 weeks ago
Gravesend, Kent, United Kingdom KHR - Recruitment Specialists Full timeJob Summary:KHR - Recruitment Specialists is seeking a skilled Customer Service Representative to join their team. As a key member of the team, you will be responsible for providing exceptional customer service to clients requiring installation services for their products.Key Responsibilities: Respond to customer inquiries and take details of new bookings...
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Customer Service Representative
4 weeks ago
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
4 weeks ago
Gravesend, Kent, United Kingdom KHR - Recruitment Specialists Full timeJob Title: Customer Service AdvisorJob Summary: We are seeking a skilled Customer Service Advisor to provide exceptional customer service to clients requiring installation services for their products.Key Responsibilities:Answer customer calls and emails to take details of new bookingsHandle call-outs and take details of the requirementArrange bookings by...
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Customer Service Representative
4 weeks ago
Gravesend, Kent, United Kingdom KHR - Recruitment Specialists Full timeJob Title: Customer Service AdvisorJob Summary:KHR is working with a market-leading company based in the Gravesend area. Due to growth, they are seeking a Customer Service Advisor to join them permanently. The ideal candidate will be able to demonstrate a friendly and helpful telephone manner, and confidence on the phone. Good work ethic, with the ability to...
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