Customer Service Representative
4 weeks ago
Job Summary:
KHR is working with a market-leading company based in the Gravesend area. Due to growth, they are seeking a Customer Service Advisor to join them permanently. The ideal candidate will be able to demonstrate a friendly and helpful telephone manner, and confidence on the phone. Good work ethic, with the ability to remain productive, and well-prioritised with minimal supervision. Excellent customer service skills, showing a polite and constructive approach to colleagues and customers alike. Computer literacy and confidence in working in an office environment. A multi-tasker who can oversee several open bookings at once. Willingness and aptitude to learn (e.g. about the product range). A responsible person with a keen eye for detail, quality, and a 'get it the right first time' method.
Key Responsibilities:
Answer the phone/emails: Respond to calls and emails from customers and take details of new bookings.
Handle call-outs: Respond to call-outs and take details of the requirement.
Arrange bookings: Liaise with installers, find the appropriate resource for a job, and make the booking between them and the client.
Manage the information per booking: Enter all information into the in-house systems, and issue the correct paperwork.
Payments: Take payment for the work, and liaise with Accounts to trade customers.
Manage queries: Handle any queries about installation projects as they arise and manage day-to-day issues such as cancellations / re-bookings.
General admin: Keep accurate digital and paper records of work completed and keep filing up to date.
Benefits:
There is the option to work from home 2 days per week and 3 days in the office. Benefits will include 25 days holiday, healthcare, death in service benefits and a 7.5% annual salary bonus. At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a 'clean' copy in Word. Thank you.
-
Customer Service Representative
4 weeks ago
Gravesend, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in Gravesend.Key Responsibilities:Engage with customers to deliver excellent service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to meet...
-
Customer Service Representative
1 month ago
Gravesend, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals in Gravesend, we're seeking enthusiastic individuals to fill the role of Customer Service Representative. As a key member of our team, you'll be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers, providing support and service.Participate in all...
-
Customer Service Representative
1 month ago
Gravesend, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Responding to customer inquiries and resolving issues in a timely and professional manner.Providing accurate and up-to-date information about our products and services.Collaborating with internal teams to ensure...
-
Customer Service Representative
4 weeks ago
Gravesend, Kent, United Kingdom KHR - Recruitment Specialists Full timeJob Title: Customer Service AdvisorJob Summary: We are seeking a skilled Customer Service Advisor to provide exceptional customer service to clients requiring installation services for their products.Key Responsibilities:Answer customer calls and emails to take details of new bookingsHandle call-outs and take details of the requirementArrange bookings by...
-
Sales and Customer Service Representative
2 weeks ago
Gravesend, Kent, United Kingdom RJ Talent Connect Limited Full timeAbout Our CompanyRJ Talent Connect Limited is a dynamic organization that thrives in a fast-paced environment.Salary DetailsWe offer a competitive salary, estimated to be around £28,000 - £35,000 per annum, depending on experience.About the RoleThis exciting opportunity is for Sales and Customer Service Representatives who are passionate about delivering...
-
Customer Service Representative
2 weeks ago
Gravesend, Kent, United Kingdom RJ Talent Connect Limited Full timeReady to showcase your skills and start your career?Located just a few minutes stroll from a major train station, this opportunity is perfect for you.About:Our client is a leading sales and marketing specialist seeking enthusiastic agents to assemble an epic sales team, representing exciting brands. Through their current residents, they drive sales and...
-
Customer Service Representative
2 months ago
Gravesend, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Gravesend, United Kingdom.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, resolving queries efficiently and escalating when necessary.Offer accurate product and service information,...
-
Customer Service Representative
3 weeks ago
Gravesend, Kent, United Kingdom KHR - Recruitment Specialists Full timeCustomer Service Advisor Job OpportunityKHR - Recruitment Specialists is working with a leading company based in the Gravesend area to find a skilled Customer Service Advisor to join their team.The ideal candidate will be responsible for providing exceptional customer service to clients requiring installation services for their products. This...
-
Customer Service Representative
2 weeks ago
Gravesend, Kent, United Kingdom JOHNSONS THE CLEANERS Full timeAbout UsAt Johnsons The Cleaners, we're dedicated to providing exceptional customer service and a unique shopping experience for our customers. We're looking for a talented individual to join our team as a Retail Assistant, where you'll have the opportunity to work with a well-established family-run business that values customer satisfaction above all...
-
Customer Service Representative
4 weeks ago
Gravesend, Kent, United Kingdom Tesco Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at Tesco Gravesend Riverview Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to customer...
-
Customer Service Representative
4 weeks ago
Gravesend, Kent, United Kingdom Tesco Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Tesco Gravesend Riverview Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...
-
Customer Service Representative
2 weeks ago
Gravesend, Kent, United Kingdom Asda Full timeAbout the RoleAs a Customer Delivery Driver at Asda, you will be working in a fast-paced environment where no two days are the same. Your main responsibility will be to deliver our products to our customers' front doors, ensuring they receive the best home shopping experience possible.You will need to be organised and an excellent ambassador for the Asda...
-
Customer Service Representative
4 weeks ago
Gravesend, Kent, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and passionate Customer Service Representative to join our team at Tesco Gravesend Riverview Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesKnow your customers and serve them...
-
Customer Service Representative
4 weeks ago
Gravesend, Kent, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and passionate Customer Service Representative to join our team at Tesco Gravesend Perry St Express. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide outstanding customer...
-
Sales and Customer Service Representative
4 weeks ago
Gravesend, Kent, United Kingdom RJ Talent Connect Limited Full timeJob DescriptionWe are seeking a highly motivated Sales and Customer Service Advisor to join our vibrant team at RJ Talent Connect Limited. As a Sales and Customer Service Advisor, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:Provide outstanding customer service and support to...
-
Sales and Customer Service Representative
3 weeks ago
Gravesend, Kent, United Kingdom RJ Talent Connect Limited Full timeJob DescriptionUnlock Your Potential in our dynamic Sales and Customer Service Advisor role! As a key player in our Dartford-based client's team, you will have the opportunity to excel in a fast-paced environment, where every day brings new challenges and exciting opportunities.Why This Opportunity Stands Out:New to the Industry? No Problem Our client values...
-
Customer Service Representative
4 weeks ago
Gravesend, Kent, United Kingdom Tesco Full timeAbout the roleAs a Customer Service Representative at Tesco, you will be the face of our store, providing exceptional service to our customers and helping to create a welcoming and inclusive shopping environment. You will be responsible for serving customers with passion and pride, giving great natural service, and being knowledgeable about the products and...
-
Customer Service Representative
4 weeks ago
Gravesend, Kent, United Kingdom ACS Staffing Solutions Full timeComplaint HandlerACS Staffing Solutions is seeking a skilled Complaint Handler to join their team in Gravesend. The ideal candidate will have legal knowledge and excellent communication skills.Key Responsibilities:• Initial contact with dissatisfied clients to understand concerns• Conducting a full and thorough complaint investigation, collating...
-
Sales and Customer Service Representative
4 weeks ago
Gravesend, Kent, United Kingdom RJ Talent Connect Limited Full timeUnlock Your Potential with RJ Talent Connect Limited as a Sales and Customer Service Advisor. Our dynamic client in Dartford is seeking enthusiastic individuals to join their vibrant team and ride the wave of 2024's booming demand.Why This Opportunity Stands Out:No Experience? No Problem Whether you're new to the industry or a seasoned professional, we...
-
Sales Representative
1 month ago
Gravesend, Kent, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a Sales Representative to join our retail team in Gravesend, United Kingdom. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.Key Responsibilities:Provide exceptional customer service and support the store's day-to-day operations.Assist customers with product...