Customer Service Representative

4 weeks ago


Gravesend, Kent, United Kingdom Tesco Full time

About the Role

We are seeking a Customer Service Representative to join our team at Tesco Gravesend Riverview Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring a safe and welcoming space for customers.
  • Process transactions accurately and efficiently, handling customer payments and returns.
  • Participate in visual merchandising and stock management, maintaining a visually appealing store display and ensuring stock levels are adequate.
  • Contribute to a positive team culture, supporting colleagues and promoting a culture of respect and inclusivity.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A supportive and inclusive work environment, promoting work-life balance and employee well-being.
  • Opportunities for career progression and professional development, helping you achieve your career goals.


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