Systems Support Specialist

2 weeks ago

Cumbernauld, North Lanarkshire, United Kingdom Apleona HSG Facility Management Full time
Job Title: Systems Support Administrator

Location: Motherwell, ML1 1RU (Hybrid)

Hours: Monday – Friday, 8:30am – 17:00pm

Apleona is a UK provider of integrated facilities management, employing over 1500 talented people to deliver service solutions that work for our clients. Our culture is fast-paced, challenging, and friendly, and we're looking for a skilled Systems Support Administrator to join our team.

We're seeking a Systems Support Administrator who will provide systems support to end users and project administration support as a member of the Business Applications team that supports Northern Europe. In this non-technical role, you will be responsible for providing first-line business application support and assisting with system administration tasks for projects in relation to existing customers, and mobilisations for new customer setups when required.

An element of travel will be required from time to time. The role will provide development opportunities and progression as your experience and knowledge of systems grows. You will be working as part of a multi-country support team and an element of support and cross-learning with the IT Support Analysts to ensure appropriate departmental cover is expected as and when required.

Key Responsibilities:
  • Provide systems support to end users and project administration support as a member of the Business Applications team
  • Assist with system administration tasks for projects in relation to existing customers, and mobilisations for new customer setups when required
  • Work as part of a multi-country support team and provide support and cross-learning with the IT Support Analysts
  • Travel throughout the UK & Ireland with occasional international travel
  • Full clean UK driving license
  • Excellent verbal and written communications skills, additional European languages would be a bonus
What We Offer:
  • 22 days annual leave plus bank holidays
  • Employee discounts via Perkbox
  • Cycle to work
  • Access to a virtual GP
  • Access to a health & wellbeing app
  • Training & Development Opportunities

Apleona is an equal opportunities employer, and we are committed to recruiting a diverse and inclusive workforce. We base all our employment decisions on merit, job requirements, and business needs.

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