Systems Support Specialist

1 month ago

Cumbernauld, North Lanarkshire, United Kingdom Apleona HSG Facility Management Full time
Job Title: Systems Support Administrator

Job Summary:

We are seeking a skilled Systems Support Administrator to join our Business Applications team in Northern Europe. As a key member of our team, you will provide first-line business application support and assist with system administration tasks for projects related to existing customers and new customer setups.

Key Responsibilities:

  • Provide systems support to end users and project administration support as a member of the Business Applications team.
  • Assist with system administration tasks for projects in relation to existing customers and mobilisations for new customer setups.
  • Work with a multi-country support team and collaborate with IT Support Analysts to ensure appropriate departmental cover.
  • Analyze and troubleshoot system issues, including errors.
  • Travel throughout the UK and Ireland, with occasional international travel.

Requirements:

  • Application knowledge (ERP/CAFM)
  • Experience within the FM industry would be desirable
  • Ability to demonstrate support and administration skills
  • Willingness to learn new systems and processes
  • Ability to work both independently and as part of a team
  • Full clean UK driving license
  • Excellent verbal and written communication skills
  • Flexible and able to learn and understand applications and business processes quickly

What We Offer:

  • Annual salary of up to £29,000
  • 22 days annual leave plus bank holidays
  • Employee discounts via Perkbox
  • Cycle to work scheme
  • Access to a virtual GP
  • Access to a health and wellbeing app
  • Training and development opportunities

About Apleona:

Apleona is a UK provider of integrated facilities management, employing over 1500 talented people to deliver service solutions that work for our clients. We are committed to recruiting a diverse and inclusive workforce and base all our employment decisions on merit, job requirements, and business needs.

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