Technical Support Specialist
5 days ago
Job Title: Technical Support Specialist
About the Role:
We are seeking a skilled Technical Support Specialist to join our Business Applications team. As a key member of our team, you will provide first-line business application support and assist with system administration tasks for projects related to existing customers and new customer setups.
Key Responsibilities:
- Provide technical support to end-users and assist with system administration tasks
- Assist with project administration and mobilization for new customer setups
- Work collaboratively with the IT Support Analysts to ensure departmental cover
- Develop and maintain knowledge of our applications and systems
Requirements:
- Application knowledge (ERP/CAFM)
- Experience within the FM industry desirable
- Ability to demonstrate support and administration skills
- Willingness to learn new systems and processes
- Ability to work independently and as part of a team
What We Offer:
- Annual salary of up to £29,000
- 22 days annual leave plus bank holidays
- Employee discounts via Perkbox
- Cycle to work scheme
- Access to a virtual GP
- Training and development opportunities
About Apleona:
Apleona is a UK provider of integrated facilities management. We employ over 1500 talented people to deliver service solutions that work for our clients. Our culture is fast-paced, challenging, and friendly, and we are committed to recruiting a diverse and inclusive workforce.
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