Systems Support Specialist

14 hours ago


Cumbernauld, North Lanarkshire, United Kingdom Apleona HSG Facility Management Full time
Job Summary

Apleona HSG Facility Management is seeking a skilled Systems Support Administrator to join our Business Applications team. As a key member of our team, you will provide first-line business application support and assist with system administration tasks for projects related to existing customers and mobilizations for new customer setups.

Key Responsibilities
  • Provide technical support to end users and assist with system administration tasks
  • Assist with project administration and provide support for system implementations
  • Collaborate with the IT Support Analysts to ensure departmental cover and provide cross-learning opportunities
  • Travel throughout the UK and Ireland, with occasional international travel, to support customer sites
  • Develop and maintain knowledge of our applications and business processes
Requirements
  • Application knowledge of ERP/CAFM systems
  • Experience within the FM industry is desirable
  • Ability to demonstrate support and administration skills
  • Willingness to learn new systems and processes
  • Ability to work independently and as part of a team
  • Excellent verbal and written communication skills
  • Flexible and able to learn and understand applications and business processes quickly
What We Offer
  • Annual salary of up to £29,000
  • 22 days annual leave plus bank holidays
  • Employee discounts via Perkbox
  • Cycle to work scheme
  • Access to a virtual GP
  • Access to a health and wellbeing app
  • Training and development opportunities
About Apleona HSG Facility Management

Apleona HSG Facility Management is a UK provider of integrated facilities management services. We employ over 1500 talented people to deliver service solutions that work for our clients. Our culture is fast-paced, challenging, and friendly, and we are committed to recruiting a diverse and inclusive workforce.



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