IT Support Specialist

3 days ago


Cumbernauld, North Lanarkshire, United Kingdom Teledyne UK Limited Full time
Job Summary

Teledyne UK Limited is seeking a highly skilled IT Support Engineer to join our team. As an IT Support Engineer, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT systems.

Key Responsibilities
  • Provide technical support to employees via phone, email, and in-person
  • Troubleshoot and resolve IT incidents and requests in a timely and efficient manner
  • Maintain and upgrade IT systems, including servers, switches, and wireless access points
  • Configure and manage user accounts, permissions, and access controls
  • Collaborate with the infrastructure team to resolve complex IT issues
  • Develop and implement IT policies and procedures to ensure compliance with company standards
  • Participate in project work, including technology refresh tasks and system implementations
Requirements
  • At least 5 years of IT support experience, preferably in a manufacturing or aerospace environment
  • Proven ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong understanding of Microsoft Windows operating system, Active Directory, and ITIL framework
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
Desirable Qualifications
  • Experience working with CAD packages and Time and Attendance systems
  • Understanding of environmental monitoring platforms and ERP/MRP systems
  • Experience using ServiceNOW or similar incident management systems
About Teledyne UK Limited

Teledyne UK Limited is a leading provider of innovative sensing solutions. We are committed to conducting business with the highest ethical standards and require all employees to comply with applicable laws, regulations, and company policies.



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