Relationship Manager

5 days ago


StratforduponAvon, Warwickshire, United Kingdom INTEGRO PARTNERS LTD Full time
Relationship Manager

We are seeking an experienced Relationship Manager to join our Manchester division. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Manage a large portfolio of clients, including smaller clients managed by Client Executives.
  • Develop and maintain a thorough understanding of the businesses within your portfolio.
  • Sanction overpayments, credit limits, and high involvement requests.
  • Review and approve bi-monthly verifications carried out by Client Executives.
  • Oversee full-service verifications and liaise with credit controllers and clients regarding any concerns.
  • Review YTD stats and ensure second verifications have been performed.
  • Conduct client take-on meetings, reviews, and visits.
  • Review management accounts and bank statements on a monthly basis.
  • Provide ongoing training to ensure correct levels of knowledge and development within the team.
  • Identify and review onerous conditions within debtors' T&Cs to minimize risk.
  • Liaise with solicitors regarding accounts passed to legal recoveries.
Requirements:
  • Previous experience in the Invoice Finance/factoring sector.
  • Success in a Relationship Manager or similar role.
  • Customer-centric approach with excellent customer service skills.
  • Strong communication and time management skills.
  • Ability to adapt to changing workloads.
  • Full driving license.
  • Right to work in the UK.


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