Administrative Assistant
2 days ago
About the Role
We are seeking an experienced Administrative Assistant to join our team at West Suffolk NHS Foundation Trust. As an Administrative Assistant, you will provide high-quality administrative support to our staff and patients, ensuring the smooth operation of our services.
Key Responsibilities
- Provide administrative support to our staff and patients, including answering phone calls, responding to emails, and handling correspondence.
- Manage and maintain accurate and up-to-date records and databases, including patient information and administrative documents.
- Assist with the coordination of meetings, events, and projects, including preparing agendas, taking minutes, and distributing materials.
- Provide excellent customer service to our patients and staff, responding to their queries and concerns in a timely and professional manner.
- Work collaboratively with our team to achieve our goals and objectives, sharing knowledge and expertise to improve our services.
Requirements
- 4 GCSE Grade 4 and above or equivalent, to include Maths and English.
- NVQ Level 3 - Business Administration or relevant qualification/experience.
- Clerical experience, with a good working knowledge of Microsoft Office applications, including Outlook, Excel, PowerPoint, and Publisher.
- Attention to detail, with the ability to work accurately and efficiently in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with staff and patients at all levels.
What We Offer
- A competitive salary and benefits package.
- The opportunity to work in a dynamic and supportive team environment.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A chance to make a real difference to the lives of our patients and staff.
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