Global Operations Specialist

2 days ago


Glasgow, Glasgow City, United Kingdom IRIS Software Group Full time

IRIS Software Group is a leading provider of mission-critical software and services empowering clients to succeed with ease and accuracy. Our team serves over 120,000 customers globally.

This key role provides administrative support across Compensation & Benefits, HR Solutions, and Payroll teams ensuring delivery of world-class service to our clients.

Key Responsibilities:

  • Maintain and update client benefit data using Excel.
  • Onboard new hires with benefits information and handle enrollments with brokers.
  • Assist with annual benefit renewals and manage ongoing administration tasks.

HR Solutions Team Administration:

  • Enter and manage employee data in HR software and client systems.
  • Create and manage workflow processes for our clients using HR software and CRM.
  • Provide client training and run reports to ensure smooth operations.

Payroll & Payments Team Administration:

  • Notify clients of outstanding payroll funds and process benefit schedules.
  • Submit payments for approval and assist with fund reconciliation.
  • Support system admin tasks for new and existing clients, ensuring accurate records.

Professional Support:

  • Assist with onboarding new clients to the IRIS portal.
  • Manage annual tasks, user maintenance, and CRM administration.
  • Provide ongoing support for system enhancements and mapping.

We are seeking an experienced Global Operations Specialist with at least 1 year of HR or Payroll Administration experience. The ideal candidate will have familiarity with HRIS and CRM systems, experience with global companies, and strong organizational skills.

Requirements:

  • Minimum 1 year of HR or Payroll Administration experience.
  • Familiarity with HRIS and CRM systems, and experience with global companies.
  • Attention to detail and a client-focused mindset.
  • Ability to work across teams, with strong organizational and process-oriented skills.
  • High proficiency in Excel and the Microsoft Office suite.

The salary range for this position is £35,000 - £45,000 per annum, offering a competitive compensation package.



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