Guest Experience Specialist
4 days ago
We are committed to creating a positive and inclusive work environment at Montage International.
We welcome applicants with disabilities and provide reasonable accommodations. Please discuss with our hiring managers.
Guest Service Specialist
Provide exceptional guest experiences, take orders, create personalized cocktails, and ensure satisfaction.
- Follow established Food & Beverage service protocols.
- Guide guests through their experience, providing attentive service.
- Maintain cleanliness and organization of equipment and work areas.
- Collaborate effectively with colleagues and communicate openly.
- Demonstrate positivity, enthusiasm, humility, gratitude, and respect in every interaction.
Essential Qualifications
A minimum of two years of experience as a server in a similar environment is required.
- Good attitude, attention to detail, and ability to work under pressure are essential.
- Excellent customer service skills and knowledge of Spirits, Wine, and Food are necessary.
- The ability to read and write English, basic math skills, and use a calculator is required.
- Candidates must be at least 21 years old and hold Tips and Food Handlers cards.
Physical Demands
Work indoors with moderate temperature and follow physical demands of the role.
- Bend, stoop, squat, and stretch to fulfill tasks.
- Lift up to 50 lbs and walk without assistance.
- Manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing are required.
The estimated annual salary for this position is $34,792. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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