Transformation Programme Manager

Job Summary

An exciting opportunity has arisen to join our team as a Transformation Programme Manager, supporting the delivery of the CYP programmes. We are seeking an exceptional candidate with a passion for healthcare transformation and a commitment to improving services for our population.

The successful candidate will work closely with our team to drive forward the implementation of the CYP transformation programme, overseeing a diverse suite of projects and focusing on the programme of work for CYP mental health services across the ICB. They will continue to embed existing transformation projects and develop new plans with system partners, providing project leadership for specified service transformation projects for the CYP.

The ideal candidate will have a strong background in healthcare transformation, with experience in leading and managing complex project initiatives, including effectively launching new initiatives in a fast-moving and high-pressure environment. They will also have excellent communication and interpersonal skills, with the ability to persuade, influence, and motivate others.

We are looking for a team player who is flexible and responsive to change, with a strong commitment to delivering high-quality results. If you are a motivated and experienced professional with a passion for healthcare transformation, we encourage you to apply for this exciting opportunity.

Main Duties of the Job

The postholder will be responsible for ensuring that any new systems or processes put in place result in an improved patient experience and easier access for patients with more certainty about when they will be assessed and/or treated within the Health Economy. This will necessitate planning and organizing the necessary details to ensure the successful completion of projects within Service Transformation, using the feedback loop to make adjustments to plans and initiatives, researching the information needed for project development, and liaising with stakeholders to develop protocols and decide how to roll out projects.

The postholder will also be responsible for ensuring that service transformation fits in and complements other service improvement initiatives, evaluating and interpreting NHS England initiatives, and communicating these to a wide range of staff, patients, carers, contractors, and external stakeholders. This may include communicating contentious and sensitive information to the audience.

About Us

The NHS Suffolk and North East Essex Integrated Care Board (ICB) plans and buys healthcare services for our population, working within a budget of around £1 billion set by NHS England. We work closely with local government and NHS providers in our area, with our performance judged by how well our local health and care system as a whole is working, including the health outcomes of our communities. The ICB has delegated some authority to the three health and wellbeing alliances that operate in Suffolk and North East Essex to act on its behalf, ensuring that the needs of smaller, local areas are addressed. Local residents have a big role to play in the operation of the ICB, with their experiences and perspectives helping to shape our decision-making.

Person Specification

The ideal candidate will have a strong background in healthcare transformation, with experience in leading and managing complex project initiatives, including effectively launching new initiatives in a fast-moving and high-pressure environment. They will also have excellent communication and interpersonal skills, with the ability to persuade, influence, and motivate others. The postholder will be responsible for ensuring that any new systems or processes put in place result in an improved patient experience and easier access for patients with more certainty about when they will be assessed and/or treated within the Health Economy. This will necessitate planning and organizing the necessary details to ensure the successful completion of projects within Service Transformation, using the feedback loop to make adjustments to plans and initiatives, researching the information needed for project development, and liaising with stakeholders to develop protocols and decide how to roll out projects.

The postholder will also be responsible for ensuring that service transformation fits in and complements other service improvement initiatives, evaluating and interpreting NHS England initiatives, and communicating these to a wide range of staff, patients, carers, contractors, and external stakeholders. This may include communicating contentious and sensitive information to the audience.

Key Responsibilities

The postholder will work as part of an integrated transformation team alongside system colleagues to drive forward the implementation of the CYP transformation programme. They will oversee a diverse suite of projects, primarily focusing on the programme of work for CYP mental health services across the ICB. The postholder will continue to embed existing transformation projects and develop new plans with system partners, providing project leadership for specified service transformation projects for the CYP.

The postholder will also be responsible for ensuring that service transformation fits in and complements other service improvement initiatives, evaluating and interpreting NHS England initiatives, and communicating these to a wide range of staff, patients, carers, contractors, and external stakeholders. This may include communicating contentious and sensitive information to the audience.

Requirements

The ideal candidate will have a strong background in healthcare transformation, with experience in leading and managing complex project initiatives, including effectively launching new initiatives in a fast-moving and high-pressure environment. They will also have excellent communication and interpersonal skills, with the ability to persuade, influence, and motivate others. The postholder will be responsible for ensuring that any new systems or processes put in place result in an improved patient experience and easier access for patients with more certainty about when they will be assessed and/or treated within the Health Economy. This will necessitate planning and organizing the necessary details to ensure the successful completion of projects within Service Transformation, using the feedback loop to make adjustments to plans and initiatives, researching the information needed for project development, and liaising with stakeholders to develop protocols and decide how to roll out projects.

The postholder will also be responsible for ensuring that service transformation fits in and complements other service improvement initiatives, evaluating and interpreting NHS England initiatives, and communicating these to a wide range of staff, patients, carers, contractors, and external stakeholders. This may include communicating contentious and sensitive information to the audience.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. We are committed to creating a diverse and inclusive workplace, where everyone has the opportunity to succeed. If you are a motivated and experienced professional with a passion for healthcare transformation, we encourage you to apply for this exciting opportunity.

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