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Student Lifecycle Coordinator

2 months ago

London, Greater London, United Kingdom UCL Full time
About the Role

The Student Lifecycle Manager will oversee all aspects of student record-keeping from enrolment to award, ensuring department and faculty colleagues understand the processes within our remit. This includes taking the lead on specific workstreams, such as Change of Circumstances, Enrolment or Exam Boards, managing the processes across the whole team. The postholder will also manage enrolment centres during the main enrolment periods and support major events such as examinations, A level Results day and graduation.

Key Responsibilities

• Manage student records from enrolment to award, ensuring accuracy and completeness
• Lead on specific workstreams, such as Change of Circumstances, Enrolment or Exam Boards
• Manage enrolment centres during main enrolment periods
• Support major events such as examinations, A level Results day and graduation

Requirements

The successful candidate will have substantial experience of working in an administrative support role in a busy university environment, with excellent knowledge of the SITS system or other equivalent student records system. They will have demonstrable experience in managing others, both directly and indirectly, and in influencing others to achieve common targets. They will also have excellent interpersonal skills in both written and oral communications, with an ability to prepare reports and plans and present these to variable audiences, including the ability to convey complex information to audiences with varying concerns and levels of understanding.

What We Offer

As a valued member of the UCL team, you will have access to a range of benefits, including:
  • 41 Days holiday (27 days annual leave, 8 bank holiday and 6 closure days)
  • Additional 5 days' annual leave purchase scheme
  • Defined benefit career average revalued earnings pension scheme (CARE)
  • Cycle to work scheme and season ticket loan
  • Immigration loan
  • Relocation scheme for certain posts
  • On-Site nursery
  • On-site gym
  • Enhanced maternity, paternity and adoption pay
  • Employee assistance programme: Staff Support Service
  • Discounted medical insurance

Our Commitment to Equality, Diversity and Inclusion

At UCL, we are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce, including people from Black, Asian and ethnic minority backgrounds; people with disabilities; LGBTQI+ people; and for our Grade 9 and 10 roles, women.