Student Lifecycle Operations Manager

4 weeks ago


London, Greater London, United Kingdom University of Bristol Full time

The Education Administration Office at the University of Bristol is seeking a highly skilled Lifecycle Administration Manager to lead the delivery of high-quality services related to the student lifecycle.

The successful candidate will be responsible for managing a central team of administrators and subject matter experts, providing excellent day-to-day management, clarity of direction, and support to acquire the skills needed to do the job brilliantly.

The role requires a strong understanding of the student lifecycle at the University of Bristol, including key milestones and processes such as examinations, graduation, timetabling, and student records administration.

The Lifecycle Administration Manager will drive forward process improvements and manage change, ensuring the team's processes are fit for the future and can accommodate the future challenges of the higher education sector.

The successful candidate will be accountable for the quality and accuracy of the work their team produces, ensuring compliance with University regulations and maintaining a library of user documentation.

Key responsibilities include:

  • Providing effective management of a central team of administrators and subject matter experts.
  • Understanding how the student lifecycle at the University of Bristol works and supporting the delivery of key milestones.
  • Driving forward process improvements and managing change.
  • Ensuring the successful delivery of key elements of the student lifecycle.
  • Being accountable for the quality and accuracy of the work the team produces.

The ideal candidate will have strong planning and organisational skills, proven experience of leading a collaborative team to deliver a high-quality service, and excellent interpersonal skills.

Nice to have:

  • Experience of working in examinations, timetabling or graduation in an HE environment.


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