Senior Commercial Manager Lead

7 days ago

London, Greater London, United Kingdom Head Office Full time
About the Opportunity

We are seeking a highly skilled and experienced commercial management professional to lead our team.

Key Responsibilities:
  • Develop and implement a comprehensive customer acquisition strategy aligned with the customer plan and overall brand and customer strategy.
  • Manage and lead a team of channel leads, developing a 'centre of excellence', providing guidance, support, and mentorship to drive performance.
  • Oversee the planning, execution, and optimisation of marketing campaigns from an acquisition perspective.
  • Enable a customer outcome-focused mentality and align on key performance indicators to evaluate the effectiveness of acquisition efforts.
  • Drive clear accountability for marketing ROIs and ensure a relentless focus on cost management and marketing effectiveness.
  • Manage relationships with external agencies to ensure timely and high-quality delivery of activity.
  • Oversee the collaboration with the e-commerce team to optimise the customer journey, improve website user experience, and drive conversion rates.
  • Provide regular reports and presentations to leadership teams, highlighting key performance metrics, insights, and recommendations.
  • Lead the team to deliver an ambitious performance plan and capability roadmap.
Requirements:
  • Excellent knowledge of PPC, SEO, Media Planning, Affiliates and Programmatic.
  • Analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions.
  • Strong project management skills, with the ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously.
  • Comfortable in exploring opportunities to develop these into new projects.
Benefits:
  • A competitive salary of £60,000 - £80,000 per annum, depending on experience.
  • Hybrid working.
  • Full-time working holiday entitlement: 30 days per annum plus Bank Holidays, plus Christmas Extra Day. You can purchase additional days holiday in January each year (this is pro-rated for part-time hours).
  • Excellent work-life balance, including focus on well-being and flexible working and our marketing-leading equal parenthood leave Policy.
  • Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years' service, you'll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not.
  • Partnership discount in store and online once you complete your Earning Membership period. That's 25% off in John Lewis & Partners (12% off electrical products, some exclusions apply) and 20% in Waitrose & Partners (some exclusions apply). You'll also be able to nominate someone you live with to share your discount.
  • Private medical: individual cover, can purchase family cover (does not include dental).
  • Car allowance: £270 net per month.
  • Simple cycle to work support scheme.

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