Hospitality Team Lead

17 hours ago

London, Greater London, United Kingdom Restaurant Associates Full time
{"Job Title": "Hospitality Supervisor", "Job Summary": "We are seeking a skilled Hospitality Supervisor to join our team at Restaurant Associates. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our hospitality function.", "Key Responsibilities": "
  • Lead a culture of customer-centricity and strive to exceed customer expectations.
  • Ensure that the team is delivering the highest level of customer care at all times.
  • Check on daily standards delivered by the hospitality team and communicate all relevant business information, training, and requirements to the team.
  • Place orders with nominated suppliers and actively gain customer feedback.
  • Develop and implement service improvements and ensure that all cleaning duties are completed accurately.
  • Adhere to Compass Environmental policy and procedures.
", "Requirements": "
  • Successful background in a similar environment.
  • People management experience.
  • Ability to interpret and utilize financial and commercial information.
  • Excellent communication skills.
  • Good standard of literacy and numeracy.
  • Experienced in using Microsoft Office.
  • Self-motivated and able to work on own initiative within a team environment.
", "About Us": "Restaurant Associates provides brilliant hospitality through our food, drink, and services. We work with our partners and collaborate with our clients to achieve great things together. Our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces and iconic cultural and heritage destinations.", "Company Culture": "We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength.", "Language": "en-US"}

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