Hospitality Team Lead
3 days ago
Job Title: Hospitality Team Lead
Job Summary:
We are seeking a highly skilled and experienced Hospitality Team Lead to join our team at Bartlett Mitchell. As a key member of our events team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our events and functions.
Key Responsibilities:
- Liaise with clients and internal teams to ensure seamless event execution
- Manage event setup, service, and breakdown with attention to detail
- Coordinate with the client reception team to confirm bookings and updates
- Host a lounge service in our executive lounge and set meeting rooms to required standards
- Deliver food and beverage requirements and ensure compliance with food and health safety regulations
- Communicate effectively with customers to ensure their needs are met
Requirements:
- Previous experience as a Hospitality Supervisor in contract catering, hotels, or fine dining brasseries
- Food Safety at Level 2 and Health & Safety at Level 2 certificates
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills
What We Offer:
- Competitive hourly rate
- 40 hours per week, Monday to Friday
- Monthly wages
- Flexible working hours and potential for condensed shifts
- Free meal provision while on shift
- Training and development opportunities, including NVQ apprentice scheme and WSET courses
- 28 days annual leave, with an additional day each year up to 33 days
- Birthday off, every year
- Discounts and cashback from a wide range of retail and leisure outlets
- Annual BM Caterers Summer party and FOODIES awards
- Regular team events
- Life assurance and employee assistance programme
- Cycle2work scheme
About Us:
Bartlett Mitchell is a leading catering company, committed to delivering exceptional customer experiences and supporting the career development of our team members.
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